Wide Range of Technical Expertise for Point of Sale systems, Payment Processing & Help Desk Solutions.
ALL-IN-ONE UNITS
With 18 years of experience in the technical support field, NAVI RADIANT SOLUTIONS has developed extensive expertise in managing and troubleshooting all-in-one Point of Sale (POS) units. Our comprehensive knowledge encompasses the installation, configuration, and maintenance of these integrated systems, ensuring seamless operation for businesses of all sizes. From initial setup to advanced diagnostics, We are adept at resolving issues promptly, minimizing downtime, and optimizing system performance to enhance customer service and operational efficiency.
CREDIT CARD TERMINALS & PAYMENT PROCESSING SOLUTIONS
We specialize in integrating and maintaining both POS software and hardware. My extensive experience includes working with PAX credit card payments, PAX hardware, and the PAX portal connected via TSYS, ensuring seamless and secure transactions. Additionally, I have a strong background in managing Vantiv Payments, FDMS, and Chase Paymentech systems. My commitment to providing reliable and efficient support has enabled businesses to optimize their payment processing and POS solutions effectively.
RECEIPT & BARCODE PRINTERS
Receipt printers are a critical component of any POS system, and our expertise in this area ensures that businesses can rely on fast and reliable printing solutions. We have a deep understanding of various receipt printer models, including thermal, impact & barcode label printers, and their integration with different POS systems. Our experience includes setting up and configuring printers, resolving paper feed and print quality issues, and ensuring consistent, high-speed printing performance for a smooth customer experience. We have an extensive experience in various receipt printers like Epson, Star, Seiko, Bixolon etc. Our expertise guarantees that businesses can maintain efficient labeling operations.
BARCODE SCANNERS
Our proficiency with barcode scanners spans nearly a decade, during which we have provided robust support for a wide range of models and brands. We specialize in configuring scanners for various retail environments, ensuring accurate and efficient data capture. Whether it’s handheld, fixed-mount, or wireless scanners, We are skilled in troubleshooting connectivity issues, calibrating devices, and integrating them with POS systems to streamline inventory management and checkout processes.
CASH DRAWERS
A cash drawer is a vital component of a POS system, designed to securely store cash, coins, and other valuables during transactions. It connects to the POS system, typically through a receipt printer, and opens automatically when a sale is finalized. This integration streamlines the checkout process, enhances efficiency, and ensures accurate cash handling. Equipped with multiple compartments, a cash drawer helps organize different denominations, facilitating quick and orderly transactions. For security, it includes a manual key override for situations like power failures.
ADDITIONAL POS HARDWARE SUPPORT
01. Handheld POS Devices: Portable devices that allow transactions to be processed away from the main terminal.
02. Weight Scale: Used in environments where products are sold by weight, such as grocery stores.
03. POS Tablets: Mobile devices specifically designed for POS operations, often used in retail and hospitality.
04. POS Kiosk: Self-service terminals that allow customers to place orders or check out without the assistance of a cashier.
05. Signature Capture Device: Captures digital signatures for credit card transactions or agreements.
06. Cashless Payment Solutions: Devices for processing digital wallets, mobile payments, and other cashless transactions.
07. Kitchen Display System (KDS): Used in restaurants to display orders in the kitchen for preparation.
08. Pole Display: A customer-facing display that shows the total amount due and itemized prices.
09. Fingerprint Scanner: For biometric authentication and employee time tracking.
10. Customer-facing Tablet: Allows customers to interact with the POS system, such as for signing up for loyalty programs or providing feedback.
11. Router: Connects the POS system to the internet. IP address configuration.
12. Network Switch: Connects multiple POS terminals and peripherals within a local network.